Senior Intapp Application Engineer

*We are unable to sponsor as this is a permanent Full time role*

*Hybrid 3 days onsite 2 days remote*

*On call 1-week a month 24/7 and maintenance windows every other Saturday*

A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform.

Responsibilities:

• Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
• Evaluate and implement third-party cloud solutions and/or features based on the business needs.
• Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions.
• Develop and maintain procedural and configuration documentation for administered systems.
• The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments.
• Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products.
• Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope.
• Testing, and deploying application solutions using various cloud platforms and technologies.
• Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments.
• Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems.
• Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
• Adhere to the Firm's IT Service Delivery standards and Change Control processes.
• Develop and maintain troubleshooting and configuration documentation for administered systems.
• Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.

Qualifications

• The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years' experience of application support/configuration for Intapp related products in a large, global professional services firm.
• 2+ years with Cloud technologies (Azure preferred)
• Experience with SQL, including stored procedures, functions and triggers is required.
• Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc.
• Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces
• Microsoft Azure
• Microsoft SQL Server
• Microsoft SQL Server Reporting Services
• Microsoft Active Directory