Windows PC Technician - Installs and upgrade from Windows 10 to 11

NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES

PC TECHNICIAN

Great soft skills because there is a lot of client interface

Smarts & soft skills are everything

Familiarity with SCCM is extremely helpful

It's 100% desktop

Start out at a six-month duration,but it can be renewed longer

Project Tasks

• Image and configure end-user devices through MECM (SCCM) task sequence
• Deploy approved applications to endpoints through MECM Software Center
• Deliver and install endpoint devices and peripherals to end-user location
• Verify Workstation configuration and application functionality with end-user
• Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member
• Validate network printer installation
• Confirm presence of required mapped network drives
• Transfer local data where applicable
• Reclaim any replaced endpoint and peripherals to return to EUE inventory
• Communicate hardware deployment/reclaim with Asset Manager

Skills

Basic/Required

• Experience supporting Microsoft Windows 10 operating system
• Working knowledge of Microsoft 365 applications
• Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager
• Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals)

Preferred

• Experience supporting Microsoft Windows 11 operating system
• Experience with ServiceNow ITSM platform
• Experience with Microsoft Endpoint Configuration Manager (MECM)

VACCINE REQUIRED

Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience