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Senior Risk Consultant

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

An Exciting opportunity has arisen for a Senior Risk Consultant to join the Line 2 Enterprise Risk function at Diligenta.

You will play a crucial role in supporting the delivery of best practice risk management processes to enable Diligenta to meet its corporate governance, regulatory and clients' requirements.

You will be responsible for advising and assisting Risk Owners at all levels of the organisation on all aspects of the Diligenta Risk Management Framework (including both Operational, Strategic and Other risks to the business).

If you have a strong background in Risk Management and want to work for an organisation that offers great progression and development opportunities, then please apply today!

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you'll be doing

• Supporting the implementation, maintenance, and delivery of the Diligenta Risk Management Framework, to ensure that the accountability for risk management is clear, that there are processes and mechanisms in place for the effective identification, assessment, management, reporting and escalation of issues relating to all risks within the business and within the processes administered on behalf of clients.
• Playing a key role in delivering contractual obligations and SLAs in respect of risk management to clients.
• Providing key input to the continued development of the Diligenta Risk Management Framework, assist the business in understanding and managing their risks and ensure that business management are trained in the use of relevant tools.
• Ensuring that risk assessment criteria incorporated within risk management tools remain relevant and valid (monetary values, algorithms, etc).
• Providing education, guidance, and support to business management in the identification and assessment of risks and controls and the use of the risk frameworks and tools that they are required to use.
• Developing, improve, and produce in line with SLAs and reporting timetables Risk MI and reporting that effectively and accurately summarises the current risk position and facilitates management decision making.
• Consulting with clients as needed to discuss any matters relating to the risk management processes, issue resolution or reporting conducted on their behalf.
• Conducting, as required, analysis and investigation projects to facilitate the understanding and assessment of risk within Diligenta and the processes it administers on behalf of its clients.

What we're looking for

• Strong relationship management skills, capable of dealing with Executive Management, clients, third party suppliers, etc.
• Excellent communication (verbal and written), facilitation, and presentational skills to highest levels.
• Understanding of risk drivers in the industry (BPO and L&P)
• Strong analytical skills
• Conversant with best practice Enterprise Risk Management processes and frameworks.
• Strong technical knowledge of risk management software tools and their use.
• Strong MS Excel and reporting skill.
• Experience in one or more of the Line 2 risk disciplines (Risk Management, Compliance, Anti-Financial Crime, DPO)
• At least 2 years relevant experience in risk management (in either Line 1 or Line 2) and familiarity with the tools used in risk management.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!