Job Application

We require a Project/Programme/marketing Manager (loyalty or rewards) to assist with the following .

PLEASE ONLY APPLY IF YOU HAVE LOYALTY OR REWARDS EXPERIENCE

• Secure merchant offers for Offers programs, which includes making a direct contact with merchants, aggregators or working through the regional market development team, prepare proposal and budget forecast, make presentations, account management and renewal, P&L forecasting and merchant relationship building
• Build, manage, maintain, and execute merchant business development pipeline.
• Strategically grows Issuer/Merchant business through quarterly business reviews and ability to deliver and articulate program success and the value of the card linked programs.
• Oversight on operations, such us merchant onboarding and offers set up, including cross-functional team members.
• Interact with, guide and lead external vendors and offers aggregators.
• Monitors, manages and reports on program KPIs.
• Supports and develops business reviews - regular client meetings to ensure consistent quality delivery of program performance and identifies new opportunities to drive retention.
• Develop subject-matter expertise on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs.
• Contribute to issue resolution between functional groups and management as needed.
• Manage and troubleshoot merchant billing process and issues.
• Deploy monthly merchant statements to Regional Market Development and/or directly to the merchant.
• Maintains account budgets and forecasts and is responsible for establishing and monitoring revenue projection goals.
• Drive and maintains high customer satisfaction ratings that meet company standards.

About You

• The ideal candidate will have experience in loyalty/rewards offers space and/or have worked directly with merchant partners in an offers-based program in Europe.
• Business Development experience working with various levels - internal and external.
• Previous merchant loyalty marketing or related digital marketing experience preferred.
• Strong analytical thinking, problem solving and cross-functional team building skills
• Competency with Microsoft Office including Word, Excel, and PPT
• Some Travel Required

Remote/hybrid working will be considered but all candidates must be prepared to attend in the office a couple of days per week in Central London.

This role will be INSIDE IR35