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We are seeking an experienced ITIL Problem Management Specialist to join our IT Service Management team. The successful candidate will be responsible for managing the life cycle of all problems, ensuring the root cause analysis and resolution of incidents to prevent recurrence. This role involves proactive problem identification, analysis, and management in accordance with ITIL best practices. more ->
The BMC Patrol team require two Devops Engineers to assist with the automation of the rollout of BMC Patrol agents and the firm's TSOM infra and event management. The intent is for GB/GFs to be able to perform Petrol agency upgrades through the firm's self-service portal in future. However, to get to that end state, there is automation and engineering work to be done. The skills required would mainly be around Puppet, Ansible, Jenkins and Scripting knowledge of Shell/python: Experience programming in the following languages: Bash Scripting, Python, JavaScript, Java etc. Experience programming... more ->