Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting...  more ->

2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical...  more ->

Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Office 365 Azure Power BI Power Platform MS Dynamics CRM Microsoft 365 Intune Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively...  more ->

IT Support Analyst sought by a growing not for profit organisation to join their team near Barbican, providing IT support and Microsoft Office 365 administration and ensuring that systems are operational. You will also manage and identify incidents and continually improve processes with support from 3rd party suppliers. The remit will cover service requests, user setup and configuration, asset management and software license management. You will also support the admin of the M365 environment including Azure AD, SharePoint, OneDrive and Teams. Job requirements Candidates will have experience...  more ->

Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION...  more ->

Role: Salesforce Business Systems Analyst Location: London/Bedfordshire (One day a week) Salary: £45,000 Are you a leading professional in your field of work? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and acutely specialist work environment this job offers. This exciting Salesforce Business systems analyst for a great growing insurance firm. This offers fantastic prospects and benefits to any seasoned individual who wants to try their hand at a new environment. Ideal Candidate: Someone who considers themselves a salesforce SME...  more ->

Position: Service Desk Analyst Location: London, UK - Onsite Duration: Permanent JOB DESCRIPTION: Service Desk Operations o Service desk support to around 4600 users through Phone, Chat, Email, and self-service portal in English (24x7) o Google Translate for 7 languages in portal & chat o Incident and Service Request Management, single ownership of tickets o Remote diagnostics and troubleshooting o Incident Escalation and Critical Incident Management o Knowledge Management o VIP user Support o Digital Experience Monitoring Converged Ops Converged Ops L1.5 team (24x7) support resolving the...  more ->

Wanted! A dynamic hands on-site Infra Engineer to join a small growing FinTech business located in the heart of the City of London. This is not your normal corporate role fighting bureaucracy with pointless processes. Our company is fast paced and streamlined for delivery, so we are looking for someone who has the skills to both keep the show on the road, but design and deliver our infrastructure as we grow; we have startup mentality but without the risks as we have a large growing customer base of over 15,000+. Reporting to one of the founders, the role is the goto Infra Person for the org....  more ->

2nd Line Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £40k (DOE) + Benefits Start Date: ASAP Please Note: this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our...  more ->

Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of user or account permissions to systems and data, including 3rd parties where this may be applicable. You will be responsible for providing System Access, conducting regular security reviews aligned to audit and CISSP best practice, and ensure that any new starters...  more ->

2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme,...  more ->

Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed Service Provider experience (desirable) The role is office based for the first 4-8 weeks and then there will be...  more ->

An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its team ethos and benefits from a number of experts within the field. Technical Know-How of VoiP O365 Ticketing Support Cloud Windows Server Active Directory Networking Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your...  more ->

Desktop Engineer Role type - Permanent Salary - Very strong Location - Monument station Key skills - VMware, Citrix, SCCM, MS Office products including Outlook, Bloomberg Professional, Lotus Domino basic administration. Client - Tier 1 investment bank By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal...  more ->

Location: London Duration: Permanent Mode-5 days a week onsite Position: Service Desk Specialist Are you passionate about problem-solving and providing top-notch user support? Join our client as a Service Desk Specialist and be the first line of assistance for our clients' users. Key Responsibilities: Previous experience in working as a Service Desk Specialist or similar role. Able to handle user queries and issues. Enhance processes through analysis, reviews, reporting, and automation. Identify, diagnose, and resolve user issues, offering expert advice and support. Good knowledge of...  more ->

Role: Service Desk Lead Salary: £30,000 - £40,000 Location: Wiltshire - 3 days p/w on site We are looking for an enthusiastic Service/Support Desk Lead to join their team. As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our work. They are seeking likeminded individuals to drive success through various channels, Service/Support desk being their main priority. Key Experience Required: Leading a team in a service desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and...  more ->

Service Desk Manager Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/Professional Services to the table. Role: Service Desk Manager Type: Permanent, Full-time Location: Central London Working Pattern: Hybrid Salary: up to £85K per annum Key Responsibilities:.Lead and motivate the Service Desk team to deliver top-notch technical support and customer service..Foster strong relationships with...  more ->

IT Lead (Service Desk) Chatham Permanent Up to £45,000 Network It a looking for an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated IT Lead to join our Clients' dynamic team in Chatham. In this role, you will not only provide technical expertise but also lead and mentor a team of 2nd Line Support Engineers, ensuring the smooth operation of our clients' IT environments. Based on site 3 days per week, working remotely 2 days per week, with a salary of up to £45,000 for the right person. The business is...  more ->

Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities:...  more ->

Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team click apply for full job details more ->