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Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available. Role: Telephone Customer Service Specialist Site: Tyne... more ->
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being... more ->
Customer Service Team Supervisor 6 months Contract £17.34 (PAYE) to £19.34 (RU PAYE)/Per hour A well established consultancy firm is looking for a Customer Service Team Supervisor to join their customer service team on a 6 months contract You will be managing and leading a team of customer service representatives ensuring they follow all rules and procedures associated with FCA regulations and requirements, therefore the successful candidate should come back from a strong banking/Financial service background Essential Skills Previous experience managing and leading teams Previous experience... more ->
"Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for reporting and presentations? We have a great opportunity for you to join our dynamic team in Newcastle upon Tyne! The role is for a 6-month contract, and the pay is 17 - 20 per hour. It is an onsite role, and the office is located in Newcastle... more ->
We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->
Description: Working in a loans department, managing and dealing with customer service calls. Providing resolutions to customers. Will be professional and knowledgeable and must have a background in customer service. Must be highly motivated, reliable and trustworthy. Flexible and able to adapt to change. Someone with customer service experience is critical. Need to be computer literate, this centre has its own system and training will be given, must have exposure to word/excel and email etc. Skills: Customer service call center call center customer service call center customer call center... more ->