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Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Responsibilities Perform end-to-end orchestration across all processes and services managed by Client Management Engage clients throughout process, ensuring seamless delivery and client experience Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adhere to... more ->
Resource Solutions, a global leader in recruitment and consultancy solutions, is seeking a dedicated Complaint Handler to join their dynamic team. This role offers an incredible opportunity to work with some of the world's leading companies across various sectors including Banking, Financial Services, Specialty Insurance, Media & Entertainment, Property and Pharmaceuticals. If you have a strong background in Complaint Handling and a passion for Products & Services, this is your chance to shape futures while advancing your career in an inclusive culture that values flexible working.. Work with... more ->
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction... more ->
Roles and Responsibilities: Work on a diverse project portfolio in the UK and internationally Projects span sectors including Science, Research, Leisure, Residential, Commercial, and High-End Mixed-Use Developments Produce detailed designs and drawings using the latest computer modelling software Conduct site surveys Communicate with project teams, clients, and end-users; attend collaborative meetings Coordinate design with other disciplines and professionals Manage the electrical discipline of small projects Requirements: Master's or relevant post-graduate qualification (advantageous)... more ->
Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final... more ->
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
We are seeking a dedicated and passionate Customer Service Team Member to provide exceptional service and support in our retail sector. This exciting opportunity involves handling customer queries, resolving issues, and ensuring a smooth customer journey in our St. Albans location. Client Details Our client is a major player in the retail industry, boasting hundreds of stores across the globe. They pride themselves on offering high-quality products and are committed to delivering excellent customer service at their St. Albans location. Description Providing high-quality customer service in a... more ->
Designer Recruitment are seeking a Service Manager for Supported Accommodation in the Aylesbury/Oxfordshire area. This position for a Service manager offer £38,000 - £45,000 per annum + Bonus. About the role for Service Manager: We require a dedicated Individual to work at Supported Accommodation with supporting adults (18 and over) with learning disabilities, autism, autistic spectrum disorders, click apply for full job details more ->
FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £ 30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG The Company: A well-established and award winning company with international operations click apply for full job details more ->
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a large global brand offering real long term career prospects click apply for full job details more ->
Brand new role Fantastic opportunity to join a market leading business and manage the day to day transactional accounts, as well as the treasury within the team. Permanent - Full time Hybrid working available £35,000-£40,000 + Benefits Your main responsibilities Bank balance reporting and cash forecasting on a monthly basis click apply for full job details more ->