Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the...  more ->

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In...  more ->

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In...  more ->

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part...  more ->

The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the...  more ->

The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the...  more ->

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In...  more ->

Customer Service Advisor Location: Stroud, Gloucestershire Hours: 08:30 to 16:30, Monday to Friday (with an early Friday finish ) Salary: £26,000 to £30,000 per annum DOE Our client is looking for a driven and personable customer service advisor to join their team. This is a busy phone based role, so you must have some experience in a similar role. Key Responsibilities of a Customer Service Advisor Ensure excellent customer service is always provided. Resolve customer equerries in a timely manner. Answer any inbound calls. Escalate customer concerns as required. Manage and build customer...  more ->

Ecommerce Customer Service Administrator Based in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences. This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer services career development and progression in the short to medium term. This customer services opening will suit someone interested in working in an informal and fast-paced environment with considerable career progression from E-commerce store...  more ->

Job Title: Customer Service Manager Location: Bournemouth Salary: 26,000 - 29,000 per annum Company Overview: Total Staff is recruiting on behalf of a dynamic student accommodation company based in East London. Our client is dedicated to providing exceptional living experiences for students, offering comfortable and secure environments that promote both academic success and personal growth. Position Overview: We are seeking a highly motivated and experienced Customer Service Team Leader to join our team. The successful candidate will oversee the day-to-day running of our student accommodation...  more ->

Permanent, Full Time (37 hours per week) Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers? Are you a whizz at computers and can get up to speed on a variety of computer systems in no time? Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones? If so, this could be the role click apply for full job details more ->

Our client is a well-established company in the food industry based on the outskirts of Gloucester and are looking for a ambitious and enthusiastic Sales & Customer Service assistant to join their sales department. As a Sales & Customer sales assistant, you will play a crucial role in providing exceptional customer service, assisting with inquiries, orders and resolving any issues they may encounter.Your main duties will include: Be the first point of contact for customers Take inbound and outbound calls Handle all incoming customer queries and questions Provide the appropriate service and...  more ->

Are you looking to work in a bubbly, friendly environment where no two days are the same? Looking to kick-start your career and gain valuable experience in customer service? Do you have strong communication skills ready to provide exceptional service? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are proud to be supporting an established energy advice service in Gloucester, in the recruitment for Customer Service Advisors to join their team on a full-time, temporary basis. In return, our client is offering: £12.00ph Guaranteed Full time hours Full...  more ->

Long Term Customer Service opportunity Location Cheltenham Rate of pay c £14.00 per hour DOE Duties Preparation, amendment and submission of quotation documents, service specifications and tender applications, service schedules and the administration of terms and conditions Ensure all submitted service quotes and tenders are followed up including the distribution of Service marketing literature, actively follow up possible service sales opportunities and discuss Service Contract options with customers and clients to support the growth of Commercial Service revenue Coordination of Service...  more ->

Are you fluent in German and looking to kickstart your career with a global leader in medical innovation? We are currently seeking a passionate Customer Services Associate to join a customer service team in Cirencester. If you have a customer-centric attitude, excellent communication skills, and a strong work ethic, we want to hear from you! You will be speaking and writing in English and German. You may have an A-Level in German but will be able to learn the extra terminology required to do the role. Based: Cirencester Salary: £25 - £28k PA This permanent full-time (37.5 hours a week), 5...  more ->